Customised IT expertise and specialist know-how. To secure lasting performance, security and high availability for an IT infrastructure, you need to keep up to date on IT know-how at all times and have quick access to additional project-specific specialist know-how – a huge challenge for small and middle-sized companies especially. Crystal complements your in-house IT team with additional skills, exactly where we are needed – with individual IT outsourcing made to suit your requirements. That means: predictable costs and efficiency in projects of all sizes.
From project management and design via implementation in data centres and rollout to operational monitoring and support – we provide all the IT services needed to ensure a smooth and productive use of your network infrastructure. Whether you ask us to help with a single IT services or to be responsible for the complete management of your network and security environment, we integrate our services with any existing in-house systems and processes you may already have in place.
For particularly large and/or complex application environments using applications such as SAP, Siebel or Oracle, we offer fully managed, customised solutions – including management of the application server platforms themselves.
Service availability monitoring and reporting – keeping an eye on service SLAs
Configuration management – detailed documentation of all network components and their interactions: proactive identification of possible bottlenecks
Change management – to ensure that changes in your network have the expected benefits and are implemented in a controlled, safe manner
Incident management – early recognition and systematic resolution of incidents in the network services
Software version management for network devices – for improved stability and reduced vulnerability coupled with getting the most out of your network components
Management of international and intercontinental network infrastructures is one of our specialities. We help you to achieve an effective Wide Area Networking (WAN) infrastructure through:
Negotiation with carriers – more assertiveness thanks to many years of experience and expertise
Firewall management and maintenance – complete security in highly complex data traffic flows
Border gateway router management and maintenance – effectively organised interfaces at network borders: for unobstructed optimal connectivity
Comprehensive DNS services – for perfect accessibility, high scalability and optimal load distribution across your network
E-mail (SMTP) services – more security and convenience for your e-mail infrastructure
Global IP routing management – from the careful choice of your IP routing strategy to the monitoring of your network
RIPE object management – more efficiency through keeping your RIPE objects properly updated and maintained (Crystal is a member of the RIPE Network Coordination Centre!)
Do you prefer to host one or more complex applications in a high availability, secure Tier 3 or 4 data centre environment? Whether for a production or disaster recovery facility: with our experience across a wide range of data centres and a careful risk-benefit analysis, we can offer you the most appropriate solution for your needs. We will find the right secure data centre location for your application – for maximum security and transparency in your network.